Insights

Insights From London's Major Works Specialists

Practical guidance on refurbishment, waterproofing, building repairs and major works projects across London.

Section 20

What is Section 20 and how does it affect major works projects?

A plain-English guide to the Section 20 consultation process and what it means for managing agents, RMCs and leaseholders planning major works.

June 2026
Major Works

Planning major works in occupied residential buildings

How to sequence, phase and communicate major works programmes when residents remain in occupation throughout.

May 2026
Waterproofing

Signs your building may need waterproofing repairs

The early warning signs of failing roofs, podiums and basements that property managers should never ignore.

May 2026
Building Defects

Common causes of concrete deterioration in residential buildings

Why concrete spalling and reinforcement corrosion happen in London blocks, and what to do about it before it gets worse.

April 2026
Refurbishment

External refurbishment projects: what managing agents need to know

Scope, sequencing, scaffolding and section 20 — the practical things to get right before tendering an external refurbishment.

April 2026
Roofing

Roof replacement vs roof repair: which is right for your building?

How to weigh the cost, lifespan and disruption of a full roof replacement against targeted repairs and recovering.

March 2026
Resident Engagement

How to minimise resident complaints during major works

Communication, working hours, access and snagging — the levers that decide whether residents support or resist a programme.

March 2026
Planned Maintenance

The importance of planned building maintenance

Why planned, cyclical maintenance is consistently cheaper and less disruptive than reactive repairs across a managed portfolio.

February 2026
Building Defects

Common defects found during external refurbishment projects

The hidden defects that almost always surface once scaffolding goes up — and how to budget and scope for them in advance.

February 2026
Section 20

Choosing a contractor for Section 20 major works

What to look for when shortlisting and appointing a contractor for a Section 20 major works programme in London.

January 2026
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